Select and Book is the E-Booking software application for the National Health Service (NHS) in the United Kingdom that enables patients who require an outpatient appointment to choose which hospital their GP is referring to, and to order a convenient date and time for their appointment.
Originally designed only as an electronic booking system, Select and Books were developed to enable patient hospital options. It was introduced to the NHS from 2005 onwards. It was acquired as part of the National Program for IT (NPfIT) in 2003. The contract was awarded to Sema Schlumberger Limited's division shortly before it was acquired by Atos Origin. This software is based on Cerner Corporation's e-Booking Millennium software.
Surgery where immediate care is required is not in the Select Remotisation and Books because the patient's needs pass through a long-term queuing system.
Select and Books have been replaced by the NHS e-Referral Service that will commence in 2014 but are postponed to 2015 after a failed assessment by the Government Digital Service.
Video Choose and Book
How to Choose Work and Book
In fully functional mode, Select and Messages are communicated electronically between "Closely Handled Clinical Clinical" computer systems and the Hospital Direct Patient Hospital Administration System (PAS) to enable physicians to choose appropriate services for their patients. This allows patients to make appointments in their general practitioner's practice, call a national appointment channel (0845 60 88888) or book an appointment online through the HealthSpace website. Skippable Online Services refers to hospitals that use selected PAS systems and Books. In this mode Select and Book 'harvest' and show the appointment slot directly from PAS Hospital so that the user can directly order.
Maps Choose and Book
Interim Solutions
Due to a number of reasons, a number of GP and PAS Systems hospitals have not been set up in time to provide the initial Select and Book target set by the Department of Health. A provisional solution was made in 2005/6 to enable patients to benefit from Choose and Book in which the system does not fit.
- Web-Based References allow GP to access Select and Messages through standard web browsers until their Clinical Computing system can be successfully upgraded.
- Indirect services that can be ordered involve phone call handlers in hospitals to offer patient appointments. The operator validates the patient's identity, offers the available date and time options of the hospital patient administration system and updates the CaB with the patient's chosen appointment details.
Development
Launch Select and Books in 2005 and 2006 experienced a number of delays; some technical because of its dependence on other NPfIT workflows, partly through functional issues in the initial release, and partly through the doctor's concern about additional workloads.
There are conflicting views about their effectiveness, both from a technical standpoint (it is difficult to distinguish between the bugs in CaB and the system with the interface) and the service perspective (some users argue that it undermines the good practice that exists, while others praise convenience and reduce the delay offered to patients). A 2006 survey (published 2008) found that the majority of patients did not experience the preferred level of systems designed to deliver.
To improve absorption Choose & amp; Books by doctors in Britain, an operation offered financial incentives for the first part of 2006, but continued to suffer from adverse publicity in the medical press and resistance of a number of doctors.
As applications became more volatile during 2005 and 2006, the volume of bookings increased, albeit slower than planned. As of December 2006, over 1.5 million patients have used the Choose and Book. By the end of October 2008, this has increased to more than 10 million orders, with daily figures of over 20,000. All Primary Care Trusts in the United Kingdom live with Choose and Book (though it may be just one GP in PCT or practice), while all NHS Acute Trusts and a large number of Independent Sector Hospitals use Select and Messages. As of October 28, 2008, 93% of the practices provide services, and while some PCTs only see low volumes (30% and less in some cases), many are ordering 70 to 80% of patients using Choose and Book.
Usage reached the highest point nationally of 57% of referrals within the first two months of 2010. As the incentive scheme was lowered, there was a 50% decrease in use in early 2012. When the system was shut down in June 2015, it was used by 40,000 patients daily.
Extended Options Network
In January 2007, private hospitals began making their services instantly bookable to doctors whose PCTs had assigned their services. From April 2007, the 'Extended Choice Network' includes all NHS Foundation Trusts and independent sector hospitals accredited by the Ministry of Health for meeting the NHS quality and cost criteria. This means that GPs can, through CaB, offer their patients a choice of four or more local providers, and a choice from the Trust Foundation or independent sector hospitals accredited in the UK. The Government's intention is that when patients can choose between a local NHS Hospital and an accredited private hospital in the UK, the standard will increase (known as 'contestability'). In March 2007, the first independent sector hospital was available as a direct option that could be ordered from within the Choose and Book.
Beginning in April 2008, the 'Free Options' policy means that patients can choose from clinically appropriate and accredited providers in the UK. Since the deployment of the Release 4.0 application in May 2008, referrers may choose from two menus: "Find Primary Care", which only shows the services provided by PCT or by smaller local providers, or "Search All", indicating the services provided by all providers are accredited in the UK. One criticism of this policy is that patients and doctors referencing them need more meaningful information to make informed choices, some of which are provided by the NHS website, the "Find and Select Hospital" comparison feature.
References
External links
- Choose and Official site Message
- Find out about hospital options in the NHS
- Compare NHS hospital services
- Select BMA and Book Guidance
- The BBC News reports the problem
Source of the article : Wikipedia
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