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On March 15, 1962, President John F. Kennedy presented a speech to the United States Congress in which he praised the four basic rights of consumers, who were later called the Bill of Rights Rights . The United Nations through the United Nations Guidelines for Consumer Protection expanded it into eight rights, and thereafter International Consumers adopted these rights as a charter and began recognizing March 15 as World Consumer Rights Day.


Video Consumer Bill of Rights



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Before the mid-twentieth century, consumers had limited rights with respect to their interactions with commercial products and producers. Consumers have limitations to defend against defective or defective products, or against misleading or deceptive advertising methods.

The consumer movement begins to gather followers, encouraging the enhancement of rights and legal protection against evil business practices. By the end of 1950, legal product liability had been established where the aggrieved party needed only to prove injury by using the product, rather than bearing the burden of proof of corporate negligence.

Helen Ewing Nelson is the drafter of the Bill of Rights of Rights and is looking for channels to distribute it. During Kennedy's election campaign he promised to support consumers. After his election, Fred Dutton, a colleague from Nelson and a government official advising the president, asked Nelson for advice on how the president can support consumers, and he sent it Bill Consumer Rights. Kennedy presented those rights in a speech at the Congress on March 15, 1962. In the speech he mentioned four basic consumer rights.

Maps Consumer Bill of Rights



Multiple Rights

Right to safety

This rights statement is intended to defend the consumer against injury caused by a product other than a car vehicle, and implies that the product should not harm their users if such use is executed as specified. The right was further formalized in 1972 by the US federal government through the Consumer Product Safety Commission (CPSC). The organization has jurisdiction over thousands of commercial products, and the power that enables it to set performance standards and requires product testing and warning labels.

Right to get information

This right states that businesses should always provide consumers with the right information to make smart and informed product choices. The product information provided by the business should always be complete and honest. Aiming to achieve protection against misleading information in the areas of financing, advertising, labeling and packaging, the right to be notified is protected by several laws passed between 1960 and 1980.

Some laws that are made for the assertion of this right include the following:

  • Fair Packaging and Labeling (AS) Rules
  • Healthy Meat Act
  • Truth in Lending Act
  • Magnuson-Moss Guarantee Law
  • The right to vote

    The right to choose freely between product offerings states that the consumer must have various options provided by different companies to choose from. The federal government has taken many steps to ensure the availability of a healthy environment open to competition through legislation including restrictions on concept ownership through patent law, prevention of monopoly business practices through anti-trust laws, and prohibition of price cuts and gouging.

    Right to be heard

    This right has the consumer's ability to voice complaints and concerns about a product so that problems are handled efficiently and responsively. While no federal agency is assigned with the specific task of providing a forum for interaction between consumers and producers, certain outlets exist to assist the consumer if difficulties occur in communication with the usurping party. State and federal attorneys are equipped to assist their constituents in dealing with those who have provided products or services in a way that does not satisfy consumers in violation of applicable law. Also, the Better Business Bureau is a national non-governmental organization whose sole agenda is to provide political lobbying and action on behalf of disadvantaged consumers.

    56 years later, Kennedy's call for a consumer bill of rights is ...
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    Expansion of up to eight rights

    In 1985, the concept of consumer rights was supported by the United Nations through the United Nations Guidelines for Consumer Protection, extending them to include eight basic rights.

    Right to meet basic needs

    This right requires that people have access to essential and essential goods and services: food, clothing, shelter, health care, education, public utilities, water and adequate sanitation

    Right to fix

    The right to remedy provides for the consumer to accept a fair settlement of fair claims, including compensation for misrepresentation, ugly goods, or unsatisfactory services. For example, a consumer should be able to go to consumer court against mobile phone companies that put hidden charges on bills that were not previously described, or enable ring tones without consumer consent.

    The right to consumer education

    The right to consumer education states that consumers should be able to acquire the knowledge and skills necessary to make informed, confident choices about goods and services, while realizing the basic rights of consumers and responsibilities and how to act on them.

    Right to a healthy environment

    It is the right to live and work in a workplace or home that does not threaten the welfare of present and future generations.

    Consumer Bill of Rights and Responsibilities - 20 Years Later ...
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    World Consumer Rights Day

    International Consumer NGOs adopted eight rights and restated it as a charter. Furthermore, the organization began to recognize the date of Kennedy's speech, March 15, as World Consumer Rights Day.

    Consumer Rights. - ppt download
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    UK Terms

    In May 2014, the British Government introduced the proposed legislation before Parliament. The Bill is a "Consumer Rights Act", and will consolidate and develop the provisions of the Unfair Contract Terms and the provisions of Consumer Protection.

    Consumer Rights. - ppt download
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    References




    Source

    • "Business Consumer Bill of Rights Business Guide" from bookrags.com (June 24, 2006).

    Source of the article : Wikipedia

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